Privacy Policy
Last updated: June 2026 · MedFlowRCM
MedFlow RCM is a trusted medical billing company in the U.S., offering expert billing services to healthcare providers. Our mission is to enhance operational efficiency and financial success for medical practices through HIPAA-compliant solutions.
MedFlow RCM provides end-to-end medical billing services, revenue cycle management, and electronic health records solutions for healthcare providers, hospitals, and clinics. For more information, visit our About Us section on our website.
We collect personal information through the following channels:
- Websites and online contact forms
- Emails and electronic communications
- Customer service interactions
- Survey systems and feedback forms
- In-person office visits
- Verbal consent provided over the phone
We use your data solely for sending updates, appointment or delivery notifications, and reminders related to our products or services. This includes conversational, informational, and service-related communications. We do not use your data for unsolicited marketing or promotional purposes beyond the scope of services you have engaged with us for.
We are committed to protecting your privacy. Specifically, we ensure the following:
- Your data is not transferred to external organizations without your explicit consent.
- Your information is handled with the utmost care and security at all times.
- Data is collected solely to improve our services and enhance your experience.
- Information is stored securely with access limited to authorized personnel only.
- We never sell, trade, or otherwise transfer your personal information to outside parties.
We protect your data with secure storage measures, including encryption to prevent unauthorized access. We retain information only as long as necessary and ensure compliance with all applicable laws and regulations, including HIPAA.
We retain your information as long as you are subscribed to our SMS service. You may request deletion of your data at any time by contacting us. MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring and message frequency varies. Contact MedFlow RCM at (727) 662-9402 or info@medflowrcm.org for HELP or to STOP receiving messages.
You can opt out of our SMS list at any time by texting, emailing, or replying STOP or CANCEL to info@medflowrcm.org or calling (727) 662-9402.
- After unsubscribing, you will receive a final SMS confirming your unsubscription.
- We will remove your number from our list within 24 hours of your opt-out request.
- You can send HELP for additional assistance and you will receive a text including our phone number, email, and website.
We do not share your data with third parties for marketing purposes. MedFlow RCM will not sell, rent, or share the collected mobile numbers or any other personal information with outside organizations or individuals under any circumstances.
We adhere strictly to HIPAA regulations to safeguard Patient Health Information (PHI). PHI is shared only with authorized personnel who require access as part of their role in providing our services. All staff are HIPAA trained and certified, and our systems are audited regularly for compliance.
- Phone: +1 (727) 662-9402
- Email: info@medflowrcm.org
- Address: 7901 4th St N STE 23970, St. Petersburg, FL 33702